Tariff and Reservation Policy

Q: How do I process my visa?

Your visa will be taken care by Keys to Bhutan. You are requested to email us a clear valid passport for the visa.

Q: How do I get my visa?

E-copy of your visa will be sent by Keys to Bhutan, once it gets approved.

Q: Can the visa be little long then my actual duration, in case of emergency?

Not possible. In case if we you need to extend your stay in Bhutan, we will do it while you are in Bhutan.

Q: How long does it to process the visa?

About a week

“The Bhutanese tourism industry is founded on the principle of sustainability, meaning that tourism must be environmentally and ecologically friendly, socially and culturally acceptable and economically viable”. Guided by the unique tourism policy of “High Value, Low Volume” set by the royal government of Bhutan,  kindly find our reservation policy for all our trips based on our quoted rates for 2022/23.

Payment: (Credit card facility not available in Bhutan)

* We don’t provide credit facility at any condition

* 50% payment is required while confirming the tour. The remaining payment or 100% payment must be made one month prior to the arrival date of the group

Children Discount:

* Children on discounted rates are not counted in the group category

* Complimentary for children of less than 5 years

* 50% discount on SDF (government fees) for children below 12 years (valid school ID required)

Tour Cancellation Policy:

* 15% cancellation charges for the tour once confirmed

* 25% cancellation charges for the tour cancelled before 90 days of arrival date

* 50% cancellation charges for the tour cancelled before 60 days of arrival date

* No refund for cancellation made in less than 60 days of arrival date and for any change of itinerary

* The above policy doesn’t apply to the luxury hotels. If you are using luxury hotels, please check with us, as different luxury hotels have their own cancellation policy.

Flight Cancellation Policy: (Documentation charge US$ 50)

* 25% cancellation charges for the cancellation made before 90 days of travel date (Documentation charge applicable)

* 50% cancellation charges for the cancellation made before 60 days of travel date (Documentation charge applicable)

* NO refund for cancellation made in less than 60 days and after travel date

Treks:

* For high altitude treks, insurance is mandatory. (Prior to your arrival you must provide us with your insurance policy details and contact info)

* All our trekking routes are designed and approved by the Tourism Council of Bhutan. If you are not able to complete the trek, KTB doesn’t take any responsibility. KTB is not responsible if the trails are not of your expected standard or of difficult grade. Also due to high altitude terrain and being isolated, KTB doesn’t take any responsible if the routes are not in a good condition.

* For trekking, if the group finishes the trek or incompletes the trek before the scheduled date, the guests must pay for the extra days.

Others:

* Proposed itinerary is subject to availability of the hotels.

* Change of itinerary is NOT entertained once the itinerary is finalized and agreed by both the parties. Guests have to pay extra for any change of itinerary.

* Goods at your own risk. We don’t take any responsibility for any loss or damage of your personal belongings.

Being an active member of the Association of Bhutanese Tour Operators (ABTO) and licensed by the Tourism Council of Bhutan (TCB), the company takes the liability and refund for any substandard service provided below country’s infrastructure and standard mentioned in the our tourism guidelines.

Q: How do I transfer my tour payment to Bhutan?

The only way to transfer your payment to Bhutan is by bank wire to Bhutan National Bank Limited account then to ultimate beneficiary  Keys to Bhutan

Q: Can I use credit card to make the payment?

No, we do not have credit card facility in Bhutan. You may use your visa card or master cards for buying souvenir from some of the local handicraft shops.

Q: How safe is bank transfer to Bhutan?

Very safe

Q: How long will it take to reach Bhutan?

It takes more than 3-7 working days to be credited your payment into our account.

How to Transfer:

Unlike other countries, credit card and online payment facilities is still not available in Bhutan. So the only way to make your tour payment to Bhutan is via bank transfer limited to only one bank in Bhutan, i.e BHUTAN NATIONAL BANK.

Please choose any of the correspondent banks whose accounts are maintained by BHUTAN NATIONAL BANK mentioned below:

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Bank 1: Standard Chartered Bank, Singapore

Bank Address: Standard Chartered Bank
(Correspondent Bank) 6 Battery Road, Singapore 049909
SWIFT Code: SCBLSGSGXXX
Sort Code: 60-91-04

Beneficiary Bank Account: 01-7-005970-7 (USD A/C)

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Bank 2: Standard Charter Bank Ltd, New York

Bank Address: Standard Chartered Bank Ltd.
(Correspondent Bank) One Madison Avenue, New York,
NY 10010-3603
SWIFT Code: SCBLUS33
CHIPS ABA: 0256
FED ABA: 026002561

Beneficiary Bank Account : 358-202-171-9001 (USD A/C)

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Bank 3: Standard Chartered Bank, London

Bank Address: Standard Chartered Bank
(Correspondent Bank) 37 Gracechurch Street,
London EC3V OBX
Sort Code: 60-91-04
SWIFT Code: SCBLGB2L

Beneficiary Bank Account: 01706885901 (GBP A/C)
IBAN-GB21 SCBL 6091 0417 0688 59

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Bank 4: Standard Chartered Bank, Japan

Bank Address: Standard Chartered Bank Ltd.,
(Correspondent Bank) Tokyo, 30-16, Ogikubo 4-Chome,
Suginami-ku
Tokyo 167-8530 Japan
SWIFT Code: SCBLJPJT

Beneficiary Bank Account: 2342855-1110 (YEN A/C)

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Bank 5: Bank of America, New York, USA

Bank Address: Bank of America
(Correspondent Bank) New York, USA
SWIFT Code: BOFAUS3N

Beneficiary Bank Account: 6550691700 (USD A/C)

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Bank 6: Export-Import Bank of Thailand

Bank Address: Export-Import Bank of Thailand
(Correspondent Bank) Bangkok, Thailand
SWIFT Code: EXTHTHBKXXX

Beneficiary Bank Account: 999-6-00369-0 (USD A/C)

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Bank 7: Standard Chartered Bank, Nepal

Bank Address: Standard Chartered Bank Limited
(Correspondent Bank) GPO Box 3990, Naya Baneshwor
Kathmandu, Nepal
SWIFT Code: SCBLNPKAXXX

Beneficiary Bank Account: 01185233751 (USD A/C)

Beneficiary Bank: Bhutan National Bank, P.O Box 439,
GPO Building, Chang Lam, Thimphu, Bhutan
SWIFT Code: BNBTBTBT

Ultimate Beneficiary: Account No 28382006 of Keys To Bhutan maintained with BNB, Thimphu Bhutan

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Do send us the money remittance copy once the payment is transferred

If you require our contact details, please refer our company address:
Keys to Bhutan
Motithang Children Park,
Opposite to Ministers Enclave, Thori Lam,
PO Box No. 432, Thimphu Bhutan
Tel: +975 2 327232, +975 17 14 14 31, Fax: +975 2 327233

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Q: Which bank should I choose?

You need to check with your personal bank and offer to choose any of the banks that they feel comfortable. It takes 3-7 working days or more to get your money in Bhutan.